Charles Fine, Donald Rosenfield, Donald RosenfieldDonald Rosenfield, Donald RosenfieldCharles Fine2023-11-232023-11-232017https://repository.vlu.edu.vn/handle/123456789/10353Courses: Quản trị sự thay đổi trong tổ chức ; Included Materials: Case Study ; Source: https://mitsloan.mit.edu/teaching-resources-library/toyota-supplier-relations-fixing-suprima-chassis ; Language: Eng ; Publisher: MIT Management Sloan SchoolIn late 2004, Walt Bernstein, the director of production control for Toyota Motor Manufacturing’s Macon, Georgia operation, was notably frustrated with the plant manager for ChassisCo, a Toyota supplier. There were quality and conformance issues with the rear suspension cradle that ChassisCo was manufacturing for Toyota’s new Suprima crossover. ChassisCo had made a number of operational improvements since production started 14 months earlier, but problems continued to surface. Bernstein, an expert in Toyota’s production principles, needed to figure out what to do.en-USResource Types::text::lecture